Privacy Policy
Effective Date: 1st December 2023
At Nile Cruisen, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website and use our services, specifically concerning Nile River cruises. By using our website, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
1.1 Personal Information
hen you use our platform to book a Nile River cruise or interact with us, we may collect personal information, including but not limited to:
- Full Name
- Email Address
- Phone Number
- Mailing/Billing Address
- Payment Details (e.g., credit card information)
- Passport and Visa Information (if required for travel)
- Travel Preferences (cruise selection, special requests, etc.)
This information is necessary to process bookings, handle customer inquiries, and ensure compliance with the laws of the countries along the Nile River.
1.2 Non-Personal Information
We may also collect non-personal information automatically when you interact with our website. This can include:
- IP Address
- Device Information (e.g., mobile or desktop)
- Pages Visited and Time Spent on Each Page
- Referring Website (how you arrived at our site)
This information helps us analyze user behaviour and improve our website functionality.
How We Use Your Information
The information we collect is used for the following purposes:
2.1 Booking and Service Fulfillment
We use your personal information to:
- Process your Nile River cruise bookings
- Provide booking confirmations and updates
- Fulfill any special requests or accommodations you require
- Facilitate travel arrangements and coordinate with third-party cruise providers
2.2 Payment Processing
We process payments through secure, third-party payment gateways. Nile Cruisen does not store your credit card details on our servers. Payment data is only used to complete your transaction and ensure your booking.
2.3 Communication
With your consent, we may send you marketing materials, including special offers, newsletters, or promotions related to Nile River cruises. You may opt out at any time by following the unsubscribe instructions in our communications.
2.4 Website Improvement
Non-personal information is used to enhance your user experience by analyzing traffic patterns, troubleshooting issues, and optimizing our site’s functionality.
3. How We Protect Your Information
At Nile Cruisen, we take data protection seriously and implement several security measures to safeguard your information:
- Encryption: We use Secure Socket Layer (SSL) encryption to protect sensitive data transmitted on our website, such as payment details.
- Access Control: Personal information is accessible only to authorized personnel who require it to perform their duties.
- Data Storage: Your information is stored on secure servers protected by firewalls and industry-standard security protocols.
Despite these efforts, please note that no online transmission or storage system is completely secure. We cannot guarantee the absolute security of your data but strive to minimize risks.
4. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
4.1 With Third-Party Cruise Operators
To facilitate your Nile River cruise, we may share your personal details (such as name, travel preferences, and required documentation) with third-party cruise providers responsible for delivering the service.
4.2 Third-Party Service Providers
We may share personal information with trusted service providers who assist us with our operations, including payment processors, marketing platforms, and customer support. These providers are required to protect your information in accordance with our policies
4.3 Legal Obligations
We may disclose your information to comply with legal requirements or in response to valid requests by governmental authorities in countries along the Nile River.
5. Cookies and Tracking Technologies
5.1 Use of Cookies
Our website uses cookies to improve your browsing experience and offer personalized services. Cookies are small text files stored on your device to collect information about how you interact with our site. These help us remember your preferences and track usage statistics.
You may choose to disable cookies in your browser settings, although this may limit some functionality on our site.
5.2 Analytics
We use third-party analytics tools (such as Google Analytics) to gather insights on user behavior. This helps us understand how users engage with our website and improve our services. These tools collect data such as IP addresses and browsing patterns.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access, update, or correct any personal information we have about you. If you need to modify your information, please contact us at the details provided below.
6.2 Data Deletion
You may request that we delete your personal information, subject to legal or contractual obligations. To make such a request, please contact us.
6.3 Opt-Out of Marketing
You may opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in the emails or by contacting us directly. Please note that even if you opt out, we may still send you service-related emails.
7. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations and resolving disputes. Once no longer needed, your data will be securely deleted.
8. Third-Party Links
Our website may contain links to third-party websites, such as travel affiliates or cruise operators. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit via our platform.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the “1st December 2023” updated accordingly. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:
Email : sales@nilecrusen.com
Phone : +2 015 0000 3372
Address : 114 Al Manial St. Old Cairo – Egypt
This Privacy Policy is designed to ensure transparency while protecting both Nile Cruisen and your customers’ privacy. It addresses essential aspects such as data collection, protection, sharing, and your customers’ rights. Feel free to further customize it to align with your legal requirements or business model.
